Representative Clients & Projects

Brand story and advocacy program development worksession - graphic facilitation.
Development and customer experience advisor for online craft venture

Product and division concept development

Creative team structure and organization advisor

Online strategies for new business units

Development and e-marketing advisor
Customer experience strategy and recommendations for Betty Crocker and Pillsbury e-commerce stores
Customer experience benchmarking, redesign strategy and roadmap, creative direction and interim executive producer

Graphic facilitated Board - Chapter planning sessions

Designed and lead Staff Retreat on CHANGE

Experience and creative strategy for European technology center

Creative strategy and rapid prototyping

Client work included US Army, Google and the World Economic Forum

Customer experience strategy and information design recommendations

Rapid prototyping of ideas to educate users on breadth of product

Advocacy program advisor

Strategic Solutions Group sales story development

- Story session graphic facilitation

- Business development pilot creative direction

Business Development Prototype strategy and creative direction

Consultant on-boarding tool strategy, design and development

Representative MSquared consulting engagements:

Technical Services Vision workshop

Field communications and sales experience strategy
- facilitated cross-functional communication strategy and initiatives
- developed sales profiles and needs analysis
- created user experience concept visuals, functional specifications

and overall information design
- usability testing, implementation and maintenance advisor

Field Marketing web experience strategy for business and technology broadcasts, discussions and podcasts

Creative Services collaboration and process improvement workshop

Retained advisor for e-marketing strategies and development direction.
Client work included;
· Nike
New division launch recommendations
- Nike Tech gear - MP3 player, heart monitor
· Visa
Intranet focus group and usability advisor, Intranet strategy recommendations
· Firestone
Website assessment and recommendations
· Kikkoman
Developer selection advisor
· eToys
Helped win account, advised on promotional site strategy
San Mateo Union
High School District

District internet strategy recommendations

Recruiting communications creative direction and implementation

New software and services solution experience team facilitator

Sales portal advisor: strategy, user experience & functional specifications