I work with clients to better understand their audience - drawing out insights from research and the team to clarify and visualize high value ideas. Now, more than ever, businesses must sift through complexity and simplify and integrate customer interactions. Seeing the audience clearly, aligns teams to do their best work and sets the foundation for innovation.
This alignment nourishes both internal teams and audiences, delivering more valuable, sustainable results.

Current and Recent Work

I'm currently working with the Cisco Foundation helping to develop an online strategy to support their GLOBAL EDUCATION LEADERSHIP PROGRAM, part of GetIdeas.org.

Toward the close of 2009, I worked with the
Positive Care Center at UCSF, developing an interactive Wellness Assessment and Action Plan for patients with HIV/AIDS. This tool visually helps simplify the complexity for patients and providers so they can engage in productive, positive conversations that inspire action toward improved health. This Wellness Action Plan is currently being tested with the Men of Color Program at UCSF.

To achieve sustainable results,
I work with clients to;

4Graphic facilitate and mentor teams toward a common vision and process for innovation; improving ongoing creativity and team joy while accelerating performance

4Visualize and clarify audience research, unearthing insights and aligning diverse stakeholders

4Develop strategies and ideas that deliver memorable, authentic value across all audience interactions

4Ensure a satisfying experience flow that is responsive to dynamic market changes